Questions about shipping

That depends on where we have to ship. The shipping costs are automatically calculated when you enter the delivery address at checkout.

Orders placed on weekdays before 2 pm will be shipped the same day.

Delivery time for most countries within Europe: 3 to 4 working days

Delivery time outside Europe: 10 to 15 working days.

You can track your order with a track and trace code. You will receive one code per package. If your order consists of multiple packages, you will receive multiple codes.

We rely on Bpost. Which carriers Bpost cooperates with depends on the country of destination.

Please notify us by email. We answer within 24 hours.

The carrier will leave a note in case of absence. It states the date of the 2nd offer or the place where the package can be picked up. In some cases it is delivered to the neighbors. In this case, a note will also be left.

Questions about our foam

Unfortunately, Creafoam does not disclose this.

Yes, all Creafoam foam can be perfectly processed with hot air. It is best to use a paint stripper for this. You need 300 ° to 400 ° C. Be sure to check out our tutorials for the correct method.

Yes, but why would you do that if you can do without it?

What you see on the site is what Creafoam has in stock. As soon as other colors are added, you will find them on the site.

Yes of course.

  • The colors are limited, in the sense that you cannot have colors created.
  • Foam has a clean look.
  • Round shapes are difficult to make, but not impossible

There are different types of foam. Some varieties cannot be processed with hot air.

The price depends on the thickness and density of the foam. The thicker, the more expensive. The higher the density, the more expensive.

By simultaneously heating the sides that you want to stick together and placing them against each other. Be sure to check out our tutorials for the correct method.

You can get started with any paint stripper. Depending on the type of device, you can set it to a higher or lower setting. You need between 300 ° and 400 ° C.

Less than a second… not long. If you heat too short, it will not stick together. If you heat too long, you “burn” the foam. Be sure to check out our tutorials for the correct method.

Very simple: blow warm air over the fingerprints with the hair dryer and they are gone! Be sure to check out our tutorials for the correct method.

With a glue gun, double-sided tape or another type of glue. It is best to test before you start. Be sure to check out our tutorials for the correct method.

Yes, with synthetic paint (not water-based paint). Let it dry well. After painting, foam can no longer be glued to it with hot air.

No. That is a specialty in itself. Covering foam creations with fabric happens sometimes.